Book Now For 2025 & Save £250
Thank You To Our 2024 Speakers & Sponsors
26 Cross-Sector Loyalty, Retention, CRM, Engagement & Personalisation Leaders Unite To Deliver Unmissable Insights & Inspirations: Drive Next-Level Customer Loyalty, Retention, Personalisation & Engagement Programmes & Strategies That Embed Data, Measurement & Targeting Insights To Provide Seamless Customer Journeys & Harness Automation, AI & Tech Innovations For Guaranteed Engagement & ROI
In collaboration with the industry: Our brand new tailored and targeted agenda has been co-created to ensure it cuts through the noise to the heart of the issues impacting CRM, loyalty, and retention professionals today
26 Brand-Side Thought Leaders Will Share Fresh Insights & New Case Studies: Craft Winning Loyalty & Retention Strategies & Programmes
Effective Customer Data & Targeting Maximise The Unlocked Potential Of Automation, AI & Tech Proactive, Practical & Powerful Personalisation Next-Level Retention Strategies Unrivalled Omnichannel Marketing Success Seamless Customer Journeys Measuring Tangible Results & Proving ROI The Future of Loyalty & CRM Benchmarking & Trend Forecasting
Satisfaction Rate Last Year
Inspirational Speakers
One-Day Event
Interactive Panels
Plus
- 26+ Brands Present NEW Customer Engagement & CRM Case Studies
- 13 Industries Represented, Including Retailers, Travel, Financial Services, Consumer Goods, Hospitality & Beauty Brands
- 14 Heads & 3 Directors of CRM, Loyalty, Retention, Personalisation & Membership
- 80+% Brand-Side Audience – Written By Brands, For Brands
- NEW – Speed Networking!
- Dedicated Networking & Insight-Sharing
- Brand New & Fresh Engagement Strategies For Marketers
- 3 Interactive Panel Discussions & Q&A
What Will I Gain From Attending This Industry-Leading Customer Loyalty & Retention Conference, London?
- Cross-sector transferable lessons from 24, industry-leading brands including John Lewis Partnership, NatWest Group, National Express, PureGym, Revolution Beauty & Gail’s
- Practitioner insights From Heads and Directors from top brands speaking in just 1 action-packed day
- Brand new content and hot industry topics for 2024 including the impacts and opportunities of AI and how best to personalise loyalty programmes
- 80+% brand-side audience – agenda written and delivered by fellow practitioners facing – and solving- the same front-line issues as you
- Expand your network: Dedicated networking breaks in an intimate setting allowing you to get closer to the issues that really matter with the decision makers that matter
- Capture best-practice tips and tricks to uncover insights and metrics to improve takeaways from your measurements
- Mistakes made so you don’t have to! What do other professionals they wish they had known earlier?
- Benchmark with your peers and track trends to ensure your finger is on the pulse
- 3 interactive panel discussions including next-level retention strategies, inspiring personalisation, and horizon scanning the future of loyalty and CRM
- Ask, share, learn, debate, and reflect on customer acquisition, loyalty, and retention strategies which power exceptional customer loyalty and drive exceptional ROI
- Not just inspiration! Practical skills and strategies to take back to the office and dedicated Q&A after each session
The 3rd Annual, Not-To-Be-Missed Gathering – Hear What Some Of Our Previous Attendees Have To Say:
Can You Help Marketing, Email & CRM Professionals Develop Innovative & Advanced Loyalty & Retention Strategies Which Actually Deliver?
Book An Exhibition Stand & 2 Delegate Passes For Just: £2,999 + VAT (SAVE £1,000). Standard Rate: £3,999 + VAT
Discover how you can be a part of this exciting conference and get your expertise in front of your target audience. Packages include: access to the speaker faculty, one-to-one meetings, exclusive exhibition area, brand experience sponsor, product giveaways and many more.
For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@customerloyaltyconference.com
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