Advanced Customer Loyalty & Retention

7 November 2024 | Central London

Customer Loyalty & Retention Europe,14 March 2024
Speaker Line-Up Featured 22+ Loyalty & CRM Industry Leaders

New Strategies To Skyrocket Engagement, Promote Brand Values & Overtake The Competition:

Innovative, Attention-Grabbing, Data-Centric & Customer-Driven Loyalty, Retention & CRM Strategies

Winning Loyalty Programmes | Effective Data & Targeting | Inspiring Personalisation | Automation, AI & Tech | Measuring Tangible Results & ROI | Seamless Omnichannel Marketing Success | Next-Level Retention Strategies | Stand-Out Customer Engagement & Experiences | Customer-Centric Journeys | The Future of Loyalty & CRM


High-Impact, Targeted Loyalty Programmes:

Best-in-class examples and data-centric insights to create loyalty programmes which elevate engagement and strengthen your brand


Stand-Out Consumer Engagement & Experiences:

Boost brand impact with innovative engagement strategies that differentiate, impress and maximise long-term loyalty


Impactful Analytics, Meaningful Data, Proven ROI:

Tap into up-to-the-minute data to measure tangible results, adapt CRM approaches, and drive bottom-line ROI


Practical & Proven AI & New Tech Developments:

Stay ahead of the curve by effectively deploying AI and automation to optimise and streamline customer journeys


Cutting-Edge, Attention-Grabbing Personalisation:

Implement the latest developments to create personalised campaigns that make consumers feel valued


Seamless Omnichannel Marketing Success:

Master your omnichannel approach with tailored content and campaigns that hit the right audience at the right time


Next-Level Retention Strategies:

Address the root causes of attrition and explore effective strategies to maximise customer retention and engagement


Customer-Centric Journeys With Maximum Impact!

Minimise friction and maximise customer satisfaction and loyalty with seamless customer journeys


Cost-Of-Living & Inflation:

Navigate the difficulties of the cost-of-living crisis and inflation with loyalty and retention strategies based around real-world challenges and solutions


The Future Of Loyalty & CRM – Industry Benchmarking!

Explore new possibilities and the hottest trends set to disrupt the industry in 2024 and beyond

Brand New To Amsterdam!

  • Brand New European Speaker Line-Up Featuring Air France, Diageo, Starbucks & Many More
  • 9 International Perspectives: Netherlands, Germany, France, Spain & Many More   
  • Delegate Discussions & Peer-To-Peer Networking
  • 3 Interactive Panels:
    • Inspiring Personalisation
    • Next-Level Retention Strategies
    • The Future of Loyalty & CRM
Can You Help Loyalty, Retention & CRM Professionals With Market Research, Data Analytics & Tech Innovations?


For more information on how to get involved, please call +44 (0)20 3479 2299 or email

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